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Telecoms

Product governance for complex tariff portfolios.

Skyjed gives telecoms product teams complete visibility over every tariff, bundle, and digital service — with the governance controls and AI intelligence to stay compliant, competitive, and ahead of regulatory change.

Regulatory frameworks
Ofcom Fair treatment, pricing transparency, and consumer protection obligations Live
Consumer Duty FCA Consumer Duty — fair value and consumer outcomes for financial products Live
ESPR / DPP EU Digital Product Passport for devices and electronics in scope 2026
DORA Digital Operational Resilience Act — ICT asset and risk management Live
DSA EU Digital Services Act — product and service accountability obligations Live
Built for telecoms product teams managing
Tariffs Bundles Digital services Device portfolios
The challenges we solve

Telecoms product governance is uniquely complex.

Large portfolios, rigorous regulatory obligations, and the need to evidence compliance continuously — Skyjed is built for this environment.

01
Tariff proliferation without visibility
Telecoms operators typically manage hundreds — sometimes thousands — of tariff variants, bundles, and legacy plans simultaneously. Without a centralised view, lifecycle drift is invisible and risk accumulates unnoticed.
Skyjed's Asset Register brings every tariff and product into a single, structured view — lifecycle stage, owner, and health score always current.
02
Legacy tariff management
Older tariffs that should have been retired often persist because the process for sunsetting them is unclear, ownership is disputed, or the customer migration work feels too hard. They create ongoing cost, compliance risk, and customer harm.
Skyjed's structured sunsetting workflows give every legacy tariff a clear owner, milestone plan, and evidence trail through to closure.
03
Pricing transparency and fair value obligations
Regulators are increasingly focused on whether customers — particularly vulnerable customers — are getting fair value from their telecoms products. Demonstrating this continuously, across a large portfolio, requires infrastructure most operators lack.
Skyjed structures fair value assessments within the product lifecycle workflow, with scheduled reviews and full evidence trails.
04
Approval accountability gaps
Pricing decisions, product changes, and commercial approvals happen through informal channels — email, messaging apps, verbal sign-offs in meetings. When a regulator asks for evidence of a decision, the documentation often can't be found.
Every approval in Skyjed is logged, attributed, timestamped, and permanently retrievable.
05
Device and hardware lifecycle complexity
Handset portfolios, IoT devices, and network equipment carry their own lifecycle and sustainability documentation obligations — particularly as ESPR and Digital Product Passport requirements come into scope for electronics.
Skyjed manages physical and digital product types within a single platform — with DPP-ready lifecycle tracking and evidence collection.
06
Speed of change outpacing governance
Telecoms product teams move fast — new bundles, promotional tariffs, and service updates are launched frequently. Governance processes that can't keep up with product velocity become bottlenecks that get bypassed rather than followed.
Automated workflows scale with product velocity — governance keeps pace without becoming a brake on speed to market.
Product types Skyjed manages
Consumer tariffs Business tariffs Broadband bundles Mobile plans Roaming products Device portfolios IoT services Digital add-ons Legacy plans Enterprise solutions 5G services Wholesale products
How Skyjed helps

From reactive compliance to proactive governance.

Here's how Skyjed transforms product governance for telecoms.

Centralise every tariff and product in one registry
A structured Asset Register brings all product data together — lifecycle stage, pricing version, compliance status, ownership, and change history — in a single view that's always current and always accessible.
Asset Register Lifecycle tracking
Automate approvals and governance workflows
Pricing changes, product launches, and tariff modifications are routed automatically to the right approver — tracked in real time, closed out with a full audit trail. Governance keeps pace with product velocity.
Automated workflows Approval Tracker
Surface fair value and performance signals early
AI health scoring monitors every product continuously — flagging pricing anomalies, customer outcome risks, and compliance gaps before they reach the regulator's desk or the front page.
AI Health Scoring Performance Dashboard
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Prepare for ESPR and Digital Product Passport
Electronics and devices are among the first product categories in scope for the EU's Digital Product Passport. Skyjed's lifecycle tracking and evidence collection capabilities are purpose-built for the traceability requirements DPP creates.
ESPR DPP readiness Lifecycle evidence
82%
reduction in manual effort for product operations teams
80%
of approvals and compliance steps automated
Days
to go live — no engineering work required
1
platform for all product types — tariffs, devices, services
Regulatory support

From Ofcom to the Digital Product Passport — every obligation covered.

Skyjed ships configurable compliance frameworks for the regulations telecoms product teams operate under — and is already building for what's coming next.

OfcomConsumer protection and pricing fairness (UK)+
Ofcom's consumer protection framework requires telecoms operators to treat customers fairly, provide transparent pricing, and ensure vulnerable customers are protected. Ongoing monitoring of customer outcomes and product appropriateness is expected.
How Skyjed helps
Skyjed structures fair value assessments and customer outcome monitoring within the product lifecycle — with automated review scheduling, evidence collection, and a full audit trail that satisfies Ofcom's documentation expectations.
ESPR / DPPDigital Product Passport for devices and electronics+
Electronics — including smartphones, tablets, and connected devices — are among the first product categories in scope for the EU's Digital Product Passport. Telecoms operators who sell or distribute devices will need to maintain structured lifecycle data, material composition information, and end-of-life documentation.
How Skyjed helps
Skyjed's Asset Register, lifecycle tracking, and evidence collection capabilities directly support the data structure and traceability requirements the DPP creates. Operators using Skyjed today are building their DPP foundation ahead of enforcement.
DORADigital Operational Resilience Act+
Telecoms operators providing services to EU financial entities fall within DORA's scope for ICT third-party risk management. Asset registers, change management documentation, and operational resilience evidence are required.
How Skyjed helps
Skyjed's centralised asset register, change history, and lifecycle tracking capabilities directly support DORA's documentation and register requirements for in-scope telecoms providers.
Platform capabilities

Purpose-built for telecoms product governance.

No-code, configurable compliance frameworks — operational within days.

Multi-product type registry
Tariffs, bundles, devices, digital services, and legacy plans — all managed in a single, structured Asset Register with consistent governance standards across every product type.
High-velocity approval workflows
Automated approval routing that scales with your product velocity — new tariffs, pricing changes, and promotional products governed without creating bottlenecks.
AI health scoring — continuous
Continuous monitoring of product health across performance, compliance, and customer outcome dimensions — surfacing signals before they become regulatory or reputational issues.
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Fair value assessment workflows
Structured fair value and pricing governance frameworks built into the product lifecycle — with scheduled reviews, documented assessments, and evidence trails for regulatory submissions.
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Immutable decision records
Every pricing decision, approval, and product change permanently logged with full attribution — retrievable for Ofcom, internal audit, or legal review at any point.
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DPP-ready lifecycle tracking
Lifecycle documentation and evidence collection built for the Digital Product Passport — so when enforcement arrives, your device portfolio is already compliant.
Telecoms

See Skyjed built for
telecoms.

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