We may collect the following types of personal information:
mailing or street address;
telephone number and other contact details;
age or date of birth;
credit card information;
your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
information you provide to us through customer surveys; or
any other personal information that may be required in order to facilitate your dealings with us.
Information you provide directly to us.
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
register on our website, subscription service or enterprise service;
communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
interact with our sites, services, content and advertising;
We may collect certain information automatically, including:
Your device type and settings, software used and browser type and operating system;
Your internet protocol address;
Websites or other services you have visited before and after visiting the Skyjed website;
Web pages and advertisements you view and links you click on within the Skyjed website;
The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalise and improve our services, and to validate the personal data you provide.
Where we collect personal data, we’ll only process it:
to perform a contract with you, or
where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
in accordance with a legal obligation, or
where we have your consent.
If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.
If you’re someone who doesn’t have a relationship with us, but believe that a Skyjed subscriber has entered your personal data into our websites or services, you’ll need to contact that Skyjed subscriber for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).
3. Use of Information.
We may collect, hold, use and disclose your personal information for the following purposes:
to enable you to access and use our Services
to operate, protect, improve and optimise our Services business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
We and/or our carefully selected business partners may send you direct marketing communications and information about our Services]. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (eg an unsubscribe link).
our employees and related bodies corporate;
third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
professional advisers, dealers and agents;
payment systems operators (eg merchants receiving card payments);
our existing or potential agents, business partners or partners;
our sponsors or promoters of any competition that we conduct via our services;
anyone to whom our assets or businesses (or any part of them) are transferred;
specific third parties authorised by you to receive information held by us; and/or
other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
We may disclose personal information outside of Australia to third party suppliers cloud providers located in United States of America, United Kingdom and Switzerland.
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information For more on Security at Skyjed, please see https://www.skyjed.com/legal/security.
You may have a right to seek access to and correction of the personal information we hold about you by following the process outlined in Section 10 ‘Contact Us’ below. There may be occasions where we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. When seeking access to the information we hold, please note that we will require you to verify your identify and what information you require. We will advise you in advance if a fee for access is required.
If you are an individual domiciled in a country within the European Economic Area (EEA), the United Kingdom or Switzerland, you may have rights under the EU General Data Protection Regulation 2016/679 (the GDPR). Please contact us in accordance with Section 11 below.
PO Box 3150
Redfern NSW 2016