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Hope you're having a great month! I wanted to kick off this month with a Q&A after chatting with dozens of CEOs and C-suite executives across the globe.

Here's what I keep hearing: "We know we need better lifecycle management, but where do we even start?"

The conversations have been... well, let's just say there's a massive knowledge gap. 😅

I get it—you didn't get to the C-suite by sweating the operational details of product governance. But here's the thing: the teams that really have their act together are doing comprehensive, end-to-end lifecycle reviews that actually flag risks before they become problems. Meanwhile, most organisations still lack end-to-end ownership of products, with manual processes scattered across departments (often more than 25 handoffs across 7 silos teams).

I'm talking about the same issues you're probably seeing:

• Products launched without clear success metrics
• Review triggers for significant changes that nobody's monitoring
• Strategic disconnect between product teams and business goals
• Compliance gaps that surface during quarterly panic reviews

So I've compiled the 10 questions I get asked most frequently by CEOs. These range from the surprisingly basic ("What actually is lifecycle management?") to the strategically complex ("How do I know if our governance framework is working?").

Q1: What's the difference between a product, product management, and product lifecycle management? I keep hearing these terms thrown around.

Great starting point—this confusion is more common than you'd think.

A product is any offering that solves a customer problem, whether it's software, a solution, a service, or a physical item.

Product management involves creating and managing products that meet customer needs and business goals, including identifying customer needs, developing strategies, designing products, and launching them.

Product lifecycle management (PLM) is the strategic framework that manages products throughout their entire lifecycle, from design to launch, monitoring, and eventual sunsetting. Think of it as the operating system for your entire product portfolio.

The key insight? Without lifecycle management and governance guardrails, product teams can become "feature factories" focused on shipping new releases at the expense of long-term success.

Q2: Why should I care about lifecycle governance as a CEO? Isn't this just operational stuff my product teams should handle?

Here's what's at stake:

• Strategic alignment: One key concern from our recent CEO survey is that product teams aren't aligned to business strategy and get caught in the "feature factory"
• Risk management: Product governance brings together compliance, customer fit, and strategic operations perspectives
• Financial performance: PMs make decisions almost daily that have direct impact on financial performance—the same skills CEOs need

Your Chief Product Officer needs your involvement to connect product decisions to business outcomes. This isn't delegatable.

Q3: Our teams are still using spreadsheets for everything. What's the actual business impact of not having proper lifecycle management?

You're not alone—most teams I see are still stuck in spreadsheet chaos. Here's what that's costing you:

Hidden risks accumulate: When product data lives in scattered spreadsheets, you lose visibility into regulatory gaps, outdated marketing claims, and pricing inconsistencies across different plans.

Strategic blindness: Without review triggers and proper monitoring, CEOs can't examine how their CPO is monitoring products in each portfolio and assessing emerging risks.

Competitive disadvantage: Teams that have moved beyond spreadsheet chaos are doing comprehensive, end-to-end lifecycle reviews with Sales, Legal, and Marketing all looking at the same data from the same place.

The teams getting ahead? They're using AI-powered digital product lifecycle management platforms that provide a single source of truth for product design, health, performance, and governance.

Q4: How do I know if our product governance framework is actually working?

Ask your Chief Product Officer: "How have we operationalised our Product Lifecycle Governance Framework?" If they can't show you a clear, documented process, you have your answer.

Look for these indicators:

• Clear ownership: Each product strategy across the company has a product owner who coordinates decisions and tightly manages business outcomes
• Automated triggers: Review triggers should cover more than customer complaints and be monitored and adjusted at a product level over time
• Cross-functional alignment: Marketing, Sales, Legal, and Product teams should be working from the same data
• Regular health checks: Product Health Check Scores that consider key metrics and compliance regulations to provide a comprehensive view of product health

The one report I'd demand from your CPO? A Product Lifecycle Trigger report showing when significant changes or issues have occurred across your portfolio.

Q5: What's the ROI of implementing proper lifecycle management? How do I justify this investment?

Smart question. Here's how to think about ROI:

Time savings: Product managers were spending hours every week on roadmapping processes and still weren't able to prioritise effectively. Proper PLM tools eliminate this waste.

Risk mitigation: The cost of compliance failures or product recalls far exceeds PLM investment. Seamlessly meeting constantly changing regulatory requirements and audits ensures access to all necessary evidence and documentation.

Revenue optimisation: Improved product forecasting makes revenue planning, customer base growth, and profit margin estimation far more realistic and successful.

Competitive advantage: Digital product governance frameworks have massive impact from both productivity and strategic perspectives.

Calculate the cost of your current chaos: How many hours do your teams spend on manual processes? What's the risk cost of compliance gaps? That's your baseline ROI case.

Q6: How do I execute a lifecycle management strategy? What are the actual steps?

First, understand the key principles and goals, then establish a team responsible for managing the product lifecycle, including members from marketing, risk and compliance, legal, sales, and product operations.

Here's the roadmap:

Phase 1 - Foundation

• Document your product governance framework with clear definitions of process, tools, and mindsets
• Identify product owners for each strategy
• Map current state vs desired state

Phase 2 - Implementation

• Establish clear procedures for each step of the process and regularly review and update your framework
• Implement digital tools to replace spreadsheet chaos
• Set up review triggers and automated workflows

Phase 3 - Optimisation & Insights

• Monitor Product Health Check Scores
• Refine triggers based on performance data
• Scale successful practices across the portfolio

Q7: What's the difference between product lifecycle management and product governance?

Think of governance as the rules of the game, PLM as playing the game well.

Product Governance is a company-wide administration framework that establishes policies, procedures, and controls governing your products' development, launch, and maintenance. It ensures compliance and consistency.

Product Lifecycle Management is the operational execution—the process of overseeing a product from its initial concept through design, development, launch, and eventual retirement.

Product governance brings together four areas of lifecycle management: design, distribution, monitoring, and improvement.

You need both. Governance without execution is bureaucracy. Execution without governance is chaos.

Q8: How do modern tools compare to traditional approaches? Should we invest in new technology?

The transformation is already happening. Product lifecycle management is undergoing a global transition from on-premises solutions to cloud-based digital tools, providing CPOs with scalable, cost-effective solutions that eliminate long wait times in product governance.

Traditional approach: Spreadsheets, manual reviews, reactive problem-solving Modern approach: AI-powered platforms acting as single source of truth for product design, health, performance, and governance

The benefits are clear:

• Automation of product governance tasks through simple workflow tools
• Real-time visibility across the entire portfolio
• Product Health Check Scores that help teams save time on compliance, monitor metrics, and make strategic decisions

My recommendation? Start with a pilot program to prove ROI, then scale successful practices.

Q9: How do I ensure my product teams are aligned with overall business strategy?

This is the million-dollar question. Product-led growth isn't enough—you need lifecycle governance to ensure products align with company strategic objectives, stay on budget, and meet customer needs.

Key alignment mechanisms:

• Clear strategic communication: Product managers need to clearly explain what customers are going through to developers implementing solutions
• Regular strategic reviews: Not just quarterly panics, but systematic governance forums
• Shared metrics: Both CEOs and PMs must understand business operations and the impact of decisions on bottom-line revenue
• Cross-functional collaboration: PMs must align diverse stakeholders on common goals, reflecting the leadership style of effective CEOs

The secret? Focus on patterns of pain first—find consistent problem areas, validate them thoroughly, and confirm there are problems you can solve.

Q10: What should I be measuring to know if our lifecycle management is successful?

Start with these key indicators:

Leading Indicators:

• Product Health Check Scores across portfolio
• Time-to-decision for product changes
• Cross-functional team alignment scores
• Compliance audit results

Lagging Indicators:

• Customer satisfaction metrics tied to product performance
• Revenue predictability and forecasting accuracy
• Product portfolio rationalization success
• Market share trends

The Executive Dashboard: The one report I'd want from my CPO is a Product Lifecycle Governance Trigger report showing when significant changes or issues have occurred across portfolios.

Remember: PMs rely heavily on data when prioritizing features and measuring outcomes—the same data fluency CEOs need for strategic decisions.

The Bottom Line

Here's what I've learned after working with dozens of C-suite teams: Product lifecycle management isn't just an operational necessity—it's a competitive advantage.

The CEOs who get this right are the ones asking better questions, demanding better data, and connecting product decisions to business outcomes. They're not just avoiding the chaos of spreadsheet management; they're building systematic competitive advantages.

Want to see where your team stands? The best leaders I work with start with a comprehensive lifecycle management assessment. It takes about 45 minutes and will give you a clear picture of your current state and exactly what your next steps should be.

Ready to see where your organisation stands?

Ready to move beyond the spreadsheet chaos? Let's chat about where your organisation stands and how to build the lifecycle management capability that will drive your next phase of growth.

Cheers and until next edition!

Leica

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